Privacy Policy

Before you access or use the site, it is crucial to carefully read and accept all the terms and conditions outlined in this Privacy Policy and associated documents. Your use of the site signifies your acceptance of these terms. In case of conflicts with any other document, the terms and conditions of this Privacy Policy will prevail. If you do not agree with these terms, refrain from using the site for any transactions.

Use of Site

SanamLifestyle grants you a limited license to access and use the site for personal purposes. This license does not include unauthorized downloading or copying of account information, creating unauthorized hypertext links, uploading content without proper rights, or any action that may overload SanamLifestyle’s infrastructure. Unauthorized use may result in termination of your account.

The www.sanamlifestyle.com service is intended for users who are at least 18 years old. Users must not have more than one active account, and selling, trading, or transferring accounts to another party is prohibited. By using the service, you affirm that you are of legal age to form a binding contract and agree to provide accurate information about yourself during registration.

You are responsible for maintaining the confidentiality of your account information and agree to notify SanamLifestyle promptly of any unauthorized use or security breaches. SanamLifestyle reserves the right to refuse service, terminate accounts, or edit content at its discretion.

Pricing Information

While SanamLifestyle strives to provide competitive prices, it does not guarantee the lowest prices. Prices and availability are subject to change without notice. In case of pricing errors, SanamLifestyle may contact you for instructions or cancel your order, adjusting the price accordingly.

Shipping Policy

Products are shipped from our warehouses, aiming for delivery within 7 business days from receipt of payment. Deliveries will be made by our staff or third-party courier companies on business days between 9 am – 5 pm, excluding public holidays. Customers need to sign for deliveries, and any acknowledgment serves as conclusive evidence of successful delivery.

Free Shipping is offered for all orders. SanamLifestyle will attempt delivery three times. If unsuccessful, SanamLifestyle reserves the right to cancel the order, and in-store credit will be provided.

Cancellation Policies

SanamLifestyle may cancel orders for various reasons, including limitations on quantities, inaccuracies in product information, or credit and fraud concerns. Customers can also request order cancellations, which SanamLifestyle may accept or reject based on certain criteria.

Fraudulent Transactions

SanamLifestyle reserves the right to recover costs from individuals engaging in fraudulent use of the site. Legal proceedings may be initiated against such individuals for unlawful acts.

Disclaimer

All information on this website is published in good faith. Users are advised to evaluate the accuracy and usefulness of content. SanamLifestyle is not liable for any losses or damages resulting from website use. The website, its content, and services are provided “as is” without warranties.

Limitation of Liability

SanamLifestyle will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from website use. Users assume full responsibility for associated costs and risks.

Indemnity

Users agree to indemnify and hold SanamLifestyle harmless from any claims or demands arising from their breach of terms or violation of laws.

Electronic Communication

Communication with SanamLifestyle is electronic. Users consent to receive communications via email or SMS.

Links

SanamLifestyle is not responsible for the content of external sites linked to the website. Users acknowledge that SanamLifestyle is not liable for any damage caused by or in connection with the use of external content.

Modifications and Notification of Changes

SanamLifestyle reserves the right to make changes to the site, policies, terms, and conditions. Users will be notified of any significant changes.

Trademarks

The trademarks displayed on the site are the property of SanamLifestyle. Unauthorized use is prohibited.

Billing

SanamLifestyle may collect taxes for shipping charges when applicable.

Survival of Terms after Agreement Ends

Certain provisions of these terms will survive expiration or termination.

General

Invalid conditions will be interpreted to fulfill the parties’ intentions. SanamLifestyle may offer special promotional offers with additional terms.

Refunds Policy

Cash refunds are not provided. In-store credit is given in case of defective products, non-processing of orders due to technical errors, or order cancellations.

Returns Policy

To return damaged or incorrectly delivered items, contact customer service. SanamLifestyle’s decision on replacements will be communicated.

Exchange at Store Policy

Returns and exchanges can be made at SanamLifestyle’s offline exclusive stores. Unused items can be returned within 20 days with the original tag, packing, and sales receipt.

Web Money / In-Store Credit

Web money is credited to the user’s account and can be used for purchases on www.sanamlifestyle.com. Web money is not redeemable for cash and has a validity of one year.